Blue365 is a program that helps you stay healthier, for less. It offers exclusive discounts for members of participating Blue Cross and/or Blue Shield (BCBS) Companies to save on health and wellness products and services such as gym memberships; fitness equipment; meal kits; eyewear; hearing aids; personal care items and much more. Blue365 is different than the healthcare benefits that you have with your local BCBS Company, and may vary from plan to plan. The discounts make it easier to maintain a healthy lifestyle while spending less at many of your favorite vendors nationwide. For more details, download the Blue365 User Guide.

Yes, Blue365 registration is absolutely free for members of participating Blue Cross and/or Blue Shield Companies. You do not have to pay any dues or fees to become a Blue365 member. Blue365 strives to find exclusive, best in-class discounts with the lowest available prices not found in the public market. So, when you make a purchase with Blue365 Deals, you will pay less than a typical consumer would for the same product or service. Enjoy!

Here are some general guidelines for enjoying Blue365 Deals:

• They’re not valid for cash back.
• They’re not transferable.
• They don’t cover tax or gratuities.

Specific terms and conditions may apply to individual offers available on the site. For complete details, please check the terms on the page for the deal you are interested in, as well as the Blue365's Privacy Policy and Terms of Use.

No. Blue365 is separate from the healthcare benefits you receive from your local Blue Cross and/or Blue Shield Company. Living well goes beyond the doctor’s office, and the goal of Blue365 is to help you save on the healthy choices you make every day.

Unfortunately, no. Blue365 only provides access to discounts on health and wellness products and services available from approved vendors. For answers about your health insurance benefits, you will need to contact your local Blue Cross and/or Blue Shield (BCBS) Company directly. You can find the customer service contact information you need on the back of your member ID card. If you want to purchase insurance, please follow these steps:

1. Visit www.bcbs.com.
2. Click on “Explore Plans” and select the audience that applies.
3. Enter your Zip Code to be re-directed to your local BCBS Company.

Blue365 works with the networks below and the list of participating gyms within each network varies based on geography. Visit the pages for each network to learn more about which option might make the most sense for your budget and location. Simply enter your location into the Gym Finder and click search to see a listing of gyms in your area. You can also use filters to narrow your search results.

• Active&Fit Direct
• Aaptiv
• Fitness Your Way by Tivity Health

There are thousands of gyms that participate in Blue365, and there is a good chance that your gym is one of them. Each network has a Gym Finder to help you search for your favorite gym. Simply visit the pages below, enter your location into the Gym Finder and click search to see a listing of gyms in your area. You can also use filters to narrow your search results.

• Active&Fit Direct
• Aaptiv
• Fitness Your Way by Tivity Health

Yes, it’s easy to refer a local gym. Simply visit the corresponding pages below and click on the “Nominate a gym” link right above the Gym Finder:

• Aaptiv gym nominations
• Active&Fit Direct gym nominations
• Fitness Your Way by Tivity Health gym nominations

Our gym memberships require that you verify your eligibility. To verify your eligibility for gym membership, make sure that you have your Blue Cross and/or Blue Shield (BCBS) plan member ID card handy. You will need to refer to it during the eligibility verification process. When you click “Verify Eligibility” in any of our gym offers, you will be asked to fill out a form.  When filling out the form, your first and last name must exactly match the way it appears on your BCBS plan member ID card. 

If you have trouble verifying your eligibility, please email Customer Service at support@blue365deals.com with the following information:

• A photo of your BlueCross and/or Blue Shield member ID card.
• Your date of birth
• The specific gym network that you are trying to verify eligibility for.
• A screenshot of the error message you are receiving. IMPORTANT: Please take the screenshot on a computer, PC or tablet preferably so we can see the entire screen. Be sure that the screenshot includes the error page URL.
• A good contact phone number.
• The best time to reach you (in case we need to contact you to provide additional assistance).

Silver&Fit and SilverSneakers are independent gym programs that are not part of Blue365. These fitness programs, which are specifically designed to help keep members 65 and older physically fit, are offered by some Blue Cross and/or Blue Shield (BCBS) plans to certain members with Medicare insurance policies.

To find out if your BCBS Company offers Silver&Fit or SilverSneakers, please contact Customer Service at the toll-free number on the back of your insurance card. You can also contact the companies directly; they will be able to direct your inquiry.

SilverSneakers
Toll-free: 866-584-7389
Website: https://www.silversneakers.com

Silver&Fit
Toll-free: 1-877-427-4788
Website: https://www.silverandfit.com/

1. Go to www.activeandfitdirect.com
2. Log in to your Active & Fit Direct account.
3. Click on My Account.
4. On the My Account page, scroll to the bottom where it says, “Manage Enrollment.”

Please note: Cancelling your membership will also cancel your spouse’s or domestic partner’s membership. 

If you are unable to cancel your membership online, call Active&Fit Direct Customer Service at 844-646-2746 Monday through Friday, 5:00 am to 6:00 pm Pacific Time.

If you wish to cancel, you must contact Tivity Health directly at 1-888-242-2060. They can be reached Monday through Friday from 8:00 am to 8:00 pm Eastern Time.

Please send an email with the subject “Cancellation request” to support@aaptiv.com and the Aaptiv team will help process your cancellation or please call 877-290-2815 (Monday – Friday 8:00 a.m. – 6:00 p.m. Pacific Time). Please note that it may take up to 72 hours to get a call-back from Aaptiv's customer service team.

Unfortunately, Blue365 does not offer these services for your BCBS Company. If you would like to know if your BCBS Company offer these benefits, please call the number on the back of your member ID card.

Blue365 is currently available to members of all participating Blue Cross and/or Blue Shield (BCBS) Companies.  It is also available to all members of the Federal Employee Program Service Benefit Plan. If your BCBS Company does not currently participate, please leave us your contact information to be notified if they join Blue365.

If your spouse is a dependent covered by your Blue Cross and/or Blue Shield (BCBS) Company, they can enroll with Blue365 by creating their own account (using their own email) and using the first three digits on the member ID card to determine what BCBS Company they belong to.

IMPORTANT: Please make sure when you are confirming eligibility on the Blue365 Deals site that you use a different email for each enrollment: the system will not allow two people to use the same email.

Blue365 is only available to members who are 18 years of age or older at this time.

Registration is quick and easy. This one minute video shows you how. Or you can follow these step-by-step instructions:

1. With your BCBS member ID card handy, visit the Blue365 website to begin your registration.
2. Enter your ID Card prefix to verify your BCBS Company affiliation. (The prefix is the first three characters in your member ID card).
3. Enter a valid email and password. Passwords must consist of at least eight characters, one number, one lowercase letter, one uppercase letter, and one symbol such as !@#%.
4. Fill out all the fields marked by an asterisk (*).
5. Agree to the Member and Email Authorization and the Terms and Conditions.
6. Answer a few more questions to help us provide you with a more personalized experience.
7. Click on “Register” and you’re all set to start browsing deals.

The prefix is the first three characters in your member ID card.

No. There are no dues or fees to join. Membership in Blue365 is free to members of participating Blue Cross and/or Blue Shield (BCBS) Companies. Blue365 Deals are made possible by the combined purchasing power of all the participating BCBS Companies, so you can access great savings on a wide range of exciting health and wellness products and experiences.

Check out the list of Blue Cross and/or Blue Shield (BCBS) Companies that are participating in Blue365 right now. If your BCBS Company is not currently participating, please leave us your contact information to be notified when it joins Blue365.

To update your account profile, follow these steps:

1. Go to www.Blue365Deals.com and click “Sign In,” located in the upper right-hand corner of the screen.
2. Enter your email address and password.
3. Click on “Hello, {Your First Name}” in the upper right-hand corner of the screen.
4. Select “Profile” from the drop-down menu, then make any necessary changes.
5. Click “Save” when finished to preserve your changes.

To change your email address, follow these steps:

1. Go to www.Blue365Deals.com and click “Sign In”, located in the upper right-hand corner of the screen.
2. Enter your email address and password.
3. Click on “Hello, {Your First Name}” in the upper right-hand corner of the screen.
4. Select “Profile” from the drop-down menu and update your email address.
5. Enter your current password before you click “Save".
6. Click “Save” when finished to preserve your changes.

IMPORTANT: Remember that when you change your email, you must use the new email address when logging in to your account.

If you no longer wish to receive emails from Blue365 follow these steps:

1. Log in to your Blue365 account.
2. Click on your name on the top right of the page.
3. Click on “My Account”.
4. Click on “Email Preferences”.

You can also go to any of the Blue365 emails and click on the unsubscribe button at the bottom of the email. If you have any issues unsubscribing from emails, please contact Customer Service.

To reset your password, please visit the password reset page.  Submit your email address, and you will receive an email with further instructions. Please note that the password reset email may take 5-10 minutes to arrive in your inbox.

If you are still experiencing issues with resetting your password, please reach out to support@blue365deals.com. 

Blue365 members have access to deals across multiple health & wellness categories spanning:

Fitness: including gym memberships, home exercise equipment and wearable devices
Nutrition: including meal kits, snacks and dieting programs
Apparel & Footwear: including shoes and athletic wear
Hearing & Vision: including hearing aids and eyewear
Home & Family: including Baby and Pet items 
Personal Care: including electric toothbrushes, teeth whitening, grooming and skin care
Travel: including rental cars, hotels and theme parks

...and much more! 

Some offers are not available in all geographies. In order to find a complete list of all offers available through your Blue Cross and/or Blue Shield (BCBS) Company, register or sign in to your Blue365 account and visit https://www.blue365deals.com/offers

To redeem a deal, first go to www.blue365deals.com and log in with your email address and password. If you haven’t yet registered, click here and follow the instructions to register your membership.

• Once logged in, select “All Deals” and locate an offer that interests you.
• Click on “Details” to learn more about the offer.
• Click “Go To Partner Site” to visit the vendor’s website. (NOTE: for some offers the button may say “Print Coupon” or “Verify Eligibility”.)
• Click “Continue” and follow the additional steps for redemption. NOTE: Many deals can be redeemed online, but some require you to print a coupon for redemption at a store.

If you have difficulty redeeming an offer, please contact Customer Support via email at support@blue365deals.com. Please attach the following information to help us troubleshoot and solve your issue:

• A photo of your BlueCross and Blue Shield member ID card
• First name, last name, date of birth
• The specific offer that you are having an issue redeeming
• A screenshot of the error message you are receiving. IMPORTANT: Please don’t take the screenshot on your mobile phone. Be sure that the screenshot includes the error page URL.

Once we receive this information, we will be able to determine the root cause of the issue and provide you with a solution.

Please exhaust all covered insurance benefits first. To determine if you have any covered insurance benefits, call customer service at the toll-free number on the back of your Blue Cross and/or Blue Shield member ID card.

In some cases, you may be able to use HSA or FSA funds to purchase a Blue365 deal. However, there may be tax implications, so you should check with your tax accountant or benefit plan administrator. They should be able to determine whether the spend would be qualified under your HSA or FSA.

If you would like to partner with Blue365, please fill out the form on our Partner with Blue365 Page. Use the “Additional Information” field to provide details about the products and services you offer. If we think that your company is a good fit for our program, someone from our team will reach out to you directly.

Thank you for your interest in Blue365. First, please check our list of participating Blue Companies to find out whether Blue365 is offered by the Blue Cross and/or Blue Shield (BCBS) Company that provides healthcare insurance to your organization. Next, visit our Employer page to learn how your organization can take advantage of Blue365. We also encourage you to register to attend an online demo so you can learn more about the benefits of Blue365 and how to promote the program to your employees.

Blue365 offers various enterprise discounts, including wearable devices, gym memberships, and more. Whether you want to purchase in-full or help subsidize a portion of the cost for your employees, Blue365 has several solutions to support employee wellbeing. 

Offers include: 

• Fitbit
• Fitness Your Way (Tivity)  
• Garmin
• Wellhub
• Thorne

Blue365 provides flyers and email templates to help employers promote the Blue365 program to their employees. You can find materials to promote Blue365 by going to our marketing materials page.